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DO NOT EVEN THINK ABOUT USING AVL IN SANTA CLARITA
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Never,..ever,..even consider using this company in Santa Clarita. AVL Moving Systems. The previous negative reviews are indeed correct. Other than the nice guy in sales,( but who still mislead me into thinking that things were far more inclusive in the price than it actually was going to be) there is no saving grace for any of them. First of all, be aware that part of your 3 hours includes 20 minutes of paperwork. Then be prepared for at least twice the amount you are quoted on the phone. As well, even though you are advised to pack everything so that all they have to do is pick it up,..that is not at all what they mean. For the most part, they will not take most things, unless packed to their specifics, and forces you to buy their materials to do it. And then finally, they will tell you they accept checks,..they really do not mean that either. They will tell you it's ok,,..and then change their mind midstream. I was not prepared to pay cash after the price doubled, and I already had used up almost half an hour of my time. So what did they do?? THESE PEOPLE LEFT ME STRANDED! This just happened to me on Sunday, and every part of this is exactly what transpired. I will continue writing these reviews to be sure the word is out. Magpies such as these 2 persons on Sunday,..(one is named Dan Sunz) should not be allowed in a service industry. I have never encountered such inept customer service in all of my life. I did get a call from a customer service person later on in the day,..and when I explained,..all I got was a feeble and insincere,..'So sorry it didn't work out for you." Seriously?! Star rating is -0.
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