sheryl s.'s review of Anthem Blue Cross

Anthem Blue Cross

         
Customer Reviews & Ratings
Complaint Posted 4/27/2011
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Review 4/27/2011
This is the worst insurance I have ever had. You pay their outragious premiums and get nothing for it. Everytime I submit a claim I have to fight to get them to pay their portion. Their customer service stinks. You can barely hear them on the phone and half they time you cannot understand them. My son was recently hospitalized. I did everything I was supposed to do, I pre-authorized it, used an in network provider etc. Once admitted, they are now refusing to pay saying he should be in an out-patient clinic first. Even if the doctors disagree. This is the worst insurance ever. Stay away. Their dental is the only thing worse. My employer is going to switch as soon as possible. They STINK. All they want to do is make money for themselves. They do not care about their memebers at all.
 
 
 
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Additional Business Information
Hours   Phone   (805) 557-6020 Address   21555 Oxnard Street
Woodland Hills, CA 91367
Website   http://www.bluecrossca.com/ Email   neysa.gonzalez@wellpoint.com
Contact   Neysa Gonzalez Other  
 
 
 
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