kenneth j.'s review of Auto Works, L.T.D.

Auto Works, L.T.D.

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Customer Reviews & Ratings
Complaint Posted 7/21/2012
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Beware!
Not sure how anyone could describe these people as honest. Dealer must be writing their own reviews. We have been lied to at every interaction with these people. Bought two cars in April of 2012 from this dealer. Had to prod them to pay off our trades even though they were up for sale on their lot. Never paid us the difference of several hundred dollars when the payoff quote was higher than we owed. Warranty is a sham. Bought a truck with a blown head gasket. Dealer told us we had to bring the truck back from Monterey (500+ miles) to their shop for repairs. They told us it was the radiator cap and that they replaced it. The truck came back with the same radiator cap I had just replaced (I marked the cap before hand). A 1000 mile trip for nothing! Ended up making repairs on both vehicles totalling over $7000. They sent us a check for $200 to cover the repairs! Just the most sleezy handling of the entire deal. Don't normally take the time to post but dealer refuses to resolve any issues. I work in law enforcement and have seen these type of people before. BEWARE! UPDATE 7-20-12!: JUST GOT A PARKING TICKET IN THE MAIL DATED OVER TWO MONTHS AFTER TRADING CAR IN TO DEALER!!!! I knew this dealer is out to screw everyone they deal with but this took me by surprise. DEALER DOES NOT DO DMV PAPERWORK IN A TIMELY MANNOR. YOU CAN BE HELD LIABLE FOR YOUR TRADE IN MONTHS AFTER TRADING IT IN! Still don't have plates or registration for one of the cars we bought.

Suing is such a pain in the rear, but I guess I have no other choice as the bill keeps adding up with these people, even MONTHS out.

DEALER IS OBVIOUSLY WRITING THEIR OWN REVIEWS. DON'T FALL FOR THEIR DECEPTIVE GARBAGE!
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00 AM - 8:00 PM Saturday - Sunday 9:00 AM - 7:00 PM Phone   (818) 845-2092 Address   272 West Olive
Burbank, CA 91502
Website   http://www.burbankautocenter.com Email   motykamal@yahoo.com
Contact   Moty Kamal Other  
 
 
 
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