Fiona T.'s review of Brad's Creative Concrete

Brad's Creative Concrete

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Customer Reviews & Ratings
Complaint Posted 12/10/2012
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If you want a company that over promises, under delivers, and never return calls, then this is it!
Our patio project began in July starting with concrete poured then overlay which finished around Mid August. The job was done satisfactorily. However within 1 month the floor started to crack. We contacted Brad and the response we got was "concrete will crack. It's natural...." and "the grout lines were strategically created where the cracks are expected." Well shortly after, not only those cracks were in the grout lines got so much bigger and deeper, cracks appeared everywhere outside of the grout lines and flaking. We tried to call Brad several times, requested that he stand behind his work and honor the warranty (yes there was a warranty that supposedly good for 3 years). Back and forth phone calls went on until mid November when he finally said fine and asked us to send an email to him to set up appointment. We sent an email and NO RESPONSE. We then called a week later to follow-up and NO RESPONSE. It is now December, 4 months after the job completed, the cracks kept growing and more cracks kept on appearing, Brad and his company are not responding, not honoring the warranty. We caution anyone who is considering this company. The initial completed job is nice but did not last.
 
 
 
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Additional Business Information
Hours   Monday - Saturday / 7AM until 11PM Phone   (561) 929-6161 Address   4578 Addison Street
Boca Raton, FL 33428
Website   http://www.bradscreativeconcrete.com Email   bradscreativeconcrete@live.com
Contact   Brad MacConley Other  
 
 
 
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