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Purchased 2 Diamond Rings
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Try to stay away from this company! Read the below and think twice before involve yourself into it!
Awful experience:
- Had issues to receive order, shipped with a different carrier (2 weeks later, wrong shipping reference provided, took 6 weeks to receive the order - I paid $80 for this 'services')
- Diamonds quality wasnt even close to advertised (had zero value), have to return it back
-They applied restocking fees, althrough order was returned within 7 days as per their T & C
-Applied bank transfer fee ($45!!!), which is not mentioned anywhere on the website
-Refusing to provide a refund in agreed form and investigate any further
As a result I'm out of my pocket over $600 after their calculations + postage + custom clearance expenses. Plus still didnt get any 'promised' refund! Have to go through court case now in order to get my money back.
If you bought something bring this somewhere for second opinion, guarantee the quality will be at least 2 grades down to what was advertised!
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