Jeff 's review of Eternal Sparkles

Eternal Sparkles

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Customer Reviews & Ratings
Complaint Posted 4/27/2010
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Review 4/27/2010
I bought a ring from this company that was brass and silver. The ring itself was beautiful, however, when it arrived it was scratch and damaged so I read the return policy. I purchased a new one at regular price and immediately emailed the company of the problem. I finally about 3 weeks later called and spoke to someone. The rep from the company was not very helpful. He instructed me to take a picture of the ring and email it to him as well as mailing the damaged ring back to them and they would put a new one in the mail. Well I am still waiting on the new ring and it has been at least 7 months now. Wonder where my ring is?
 
 
 
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Additional Business Information
Hours   Phone   (626) 810-3763 Address   1116 Coiner Court
City of Industry, CA 91748
Website   http://www.eternalsparkles.com Email   james.hsieh@cybertegic.com
Contact   James Hsieh Other  
 
 
 
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