E.Mary's review of Expense Management America

Expense Management America

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Complaint Posted 4/28/2011
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Review 4/28/2011
EMA is not a member of the BBB. My opinion is that EMA is a scam. Don't sign-up with them. Fees are charged. My money didn't go towards paying off creditors. EMA did not contact my creditor at all. My accounts became delinquent. I was told that there were no fees for service. I was told to ignore any fee language on the enrollment form. Steve Davis, with EMA, said that it did not apply. After I enrolled Steve Davis, with EMA, never returned calls. His brother, with EMA, did happen to answer one call of mine and did inform me that of course they charge fees in a very rude manner. I stopped the automatic withdrawals as soon as I could. The three months of automatic withdrawals had gone towards fees that EMA was charging me. My creditors never stopped calling me. When I did talk to my creditors they told me that EMA had never made contact with them about anything. That was when I called the company that set-up the "savings account" for myself and EMA to check my account balance. The company that was taking the automatic withdrawals,(sorry I can't remember the name of the company,it is on your enrollment agreement), explained to me that EMA was getting most of the money that was being automatically withdrawn for fees. I had about $7 in my account that was refunded to me from the 2nd party account company. The 2nd party account company explained to me that EMA would be taking almost all of my automatic withdrawals for at least a year or more. The automatic withdrawals were immediately stopped upon my request. I then called and emailed EMA to inform them that I no longer wanted to be part of their "debt settlement program". There were no extra fees charged to quit EMA. It was a very horrible experience that I have learned a lot from. I hope that this will help anyone that may be thinking about or may have enrolled with EMA.
 
 
 
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Additional Business Information
Hours   Phone   (888) 362-7077 Address   28310 Roadside Drive, Suite 155
Agoura Hills, CA 91207
Website   http://www.emaonline.net Email   info@emaonline.net
Contact   Jack Shillinger Other  
 
 
 
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