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No help from customer service
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I got my Topstyler this afternoon and the 1st thing I noticed was I had no "Topstyler Look Book. I called Customer service and was informed they could not send me a book -something vaguely stated about a printing shortage. Then I thought maybe I could learn what I needed to know be watching the DVD and it was absolutely a dud. It would not play on any of my DVD players. Customer service was not available - closed for the day. The Topstyler works fine and I suppose by watching all the videos online I'll be able to figure it out on my own but I think after spending all that money a company should be more willing to accomodate its customers. I was very leery of ordering this and I should have listened to what I have heard from others about experiences ordering from infomercials.
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