Lucille S.'s review of Tours 4 Fun

Tours 4 Fun

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Complaint Posted 12/13/2013
. 1
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Horrible Experience
I took an escorted tour from Tours4Fun to Canada (E Ticket #E-124701). The cost was approximately $300 for an escorted bus tour including hotels. We had to pay additionally for attraction tickets which totaled $218 plus a tip of $7 a day for guide ($28).
The advertisement said the hotels were comparable to Holiday Inns which they were not. Two out of the three hotels were dumps (dirty and filthy). Two were in the middle of industrial areas and there was no where to go at night.You could not leave the tour
as the bus was always moving and the hotels were not booked until that evening. It was like being held hostage.The ad said the bus had a bathroom. We were not allowed to use it as they kept it locked, and we were on the bus a minimum of seven hours a day.
The tour escort was not knowledgeable about the places visited. We were only at each place 60-90 minutes which was not enough time to see anything. It was a ripoff to have to buy tickets to these attractions. At night we were always dropped off in the local
ChinaTown to eat. We could not go far as we had 75-90 minutes to be back on the bus. Every time we were dropped off we heard that bus could not park here and be sure you are back on time.Two days in a row we had to be up and on the bus very early. Saturday
at 5:30am (on bus) and Sunday at 6:00am. That was not mentioned in ad at all. I do not have a good head for distances and did not realize everything was so far away. Product_Or_Service: Tour to Canada Order_Number: E124701
 
 
 
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Additional Business Information
Hours   Online Customer Service is available (8:30am~5:30pm, Monday~Sunday, Pacific Standard Time). Phone   (626) 389-8668 Address   24 West Joseph Street #A
Arcadia, CA 91007
Website   Email   service@tours4fun.com
Contact   Customer Service Other  
 
 
 
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