The Credit Exchange

2.4 star rating Rating - based on 18 reviews & complaints
 
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Debt Negotiation Services
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Customer Reviews, Ratings & Complaints
Review Posted 4/22/2010
Review 4/22/2010
These guys are bad news. Being sued by many outside parties. Attorney generals, former employees, you name it.

They have referred thousands of customers to bogus companies (Hess Kennedy & Allegro) and are NOW getting nailed for it. Google it.... Read More »
 
 
 
Complaint Posted 4/11/2010
Review 4/11/2010
I used to work for these clowns, so I know the real story. First of all, a lesson to all readers and consumers, the bulk of all 5 star reviews are left by the company, for the company. Just assume that ANY 5 star review left for this company was d... Read More »
 
 
 
Complaint Posted 4/5/2010
Review 4/5/2010
that last guy was an employee, it seems they are the only people who can back this crumbling company. Read More »
 
 
 
Review Posted 3/21/2010
Review 3/21/2010
Ok, Lets see... I actually just signed on with The Credit Exchange.... (Referal Company) (similar like Progresive insurance) for those of you that are not fumiliar.... okay well incase YOU PEOPLE WITH BAD EXP. most of all the debt company on the b... Read More »
 
 
 
Complaint Posted 12/4/2009
Review 12/4/2009
These people are great until they get your money....then all the verbal promises change, and they try to make it look like something you mis-understood? or they take no responseability for thier deceit.
they basically are scam artist preying on t... Read More »
 
 
 
Complaint Posted 12/1/2009
Review 12/1/2009
Run for a lawyer and don't look back!!! What reputable sales person on this planet would take a distraught woman, unemployed, just had a bunch of hospital bills with no insurance, plus huge charge card amounts, and give them a bunch of numbers ove... Read More »
 
 
 
Complaint Posted 10/15/2009
Review 10/15/2009
Literally after 30 seconds of giving out my number online I get a call. Ok I just got of the phone with Gabriel de la Rosa. They have these scums well trained. He almost had me for a second. After I told him about my situation he proceeded to give... Read More »
 
 
 
Complaint Posted 10/2/2009
Review 10/2/2009
I was led to a website by telephone which indicated that Credit Exchange was accredited and in good standing with the BBB.
This website had all of the logos and other markings of the BBB and the BBB stated, "This company is not accredited by the... Read More »
 
 
 
Review Posted 9/1/2009
Review 9/1/2009
I have had numerous exchanges with Mr Travis Whiteside, and have found him on every occasion to be helpful, pro-active, and immediately responsive. Like many, I did not initially have a good understanding of the limits of the promotion/enlistment... Read More »
 
 
 
Review Posted 8/4/2009
Review 8/4/2009
This company has helped me out so much I can thank them enough the rep that helped me was nothing but kind and understanding showed me options and was not pushy like wat other people say they are Mr Mejia was a really nice guy that didn't push me... Read More »
 
 
 
Complaint Posted 7/24/2009
Review 7/24/2009
These guys are the lowest scum on earth. They make all kinds of grand promises of how they are so great then they refer you to what they say are law firms that really are not law firms. They referred me to Allegro Law. After taking $2,000 from me... Read More »
 
 
 
Complaint Posted 7/24/2009
Review 7/24/2009
This company has been an absolute nightmare. They are very pushy and will not take no for an answer. I was pressured into giving them my bank account information just to make an inquiry, they told me that it would not be processed, well, it was. T... Read More »
 
 
 
Review Posted 3/20/2009
Review 3/20/2009
I just set up an account with this company and have been very please with my interaction with them. The employee I worked with, John Hardacre, was very thorough and diligent about making sure I understood exactly what amount was being taken out of... Read More »
 
 
 
Complaint Posted 3/18/2009
Review 3/18/2009
the employee`s of this company and i mean all that i spoke with will not take no for the answer . they will continue to tell that all other company`s are no good and you will be sued by the credit co. they took our info and even though we said no... Read More »
 
 
 
Complaint Posted 12/11/2008
Review 12/11/2008
The BBB rating pretty much says it all - "F". They get a whole star only because there is no way to rate them any lower.
On 3/31/08 they set me up in a program with Hess Kennedy. If you don't know who Hess Kennedy is count your blessings. They ar... Read More »
 
 
 
Review Posted 5/14/2008
Review 5/14/2008
I will admit by looking at there review I'm quite saddened because The Credit Exchange was nothing but great customer service and great reps. that provided nothing but great information. The talked me though all my bills and even thou I didn't nee... Read More »
 
 
 
Complaint Posted 2/13/2008
Review 2/13/2008
I just signed up with these folks to consolidate. Both of my creditors havent heard from them and they are taking money out of my account in the amount of $850 every 2 weeks. They dont return phone calls nor emails. I called and got someone who hu... Read More »
 
 
 
Review Posted 1/17/2008
Review 1/17/2008
they are amazing , really helped my mom get her debt under control the staff is really knowledgable and professional and really helped me take affirmative action and a proactive approach and resolving this issue the also are going to help me with... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 810-3390 Address   4 Hutton Centre, Suite 1000
South Coast Metro, CA 92707
Website   http://www.thecreditexchange.com Email   twhiteside@thecreditexchange.com
Contact   Travis Whiteside Other  
 
 
 
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